Student Frustration mounts with Studylink:

http://tvnz.co.nz/national-news/student-frustration-mounts-studylink-5370656

- “The help line has dropped nearly 300,000 calls in the last five months, and students' frustration is mounting as they struggle to get answers to their questions.”

- “She's been to Work and Income to try and talk to someone face to face, but was told she had to make an appointment by phone, through Studylink.”